Privacy Policy

1. Introduction

Fyncare Social Foundation (“we”, “us”, “our”) is committed to safeguarding your privacy. This Policy outlines how we collect, use, share, and protect your personal information when you donate, volunteer, subscribe, or engage with our services.

2. Information We Collect

  • Identity & Contact Data: Name, address, email, phone, organization.

  • Financial Data: Payment card or transaction details.

  • Donation Data: Amount, date, program designation.

  • Technical Data: IP address, browser, device information.

  • Communications Data: Comments, feedback, survey responses.

  • Optional Sensitive Data: PAN or tax‑exemption details (if provided).

3. How We Collect Information

  • Directly: Via donation forms, email, phone, events or campaigns.

  • Automatically: Through website cookies, server logs, analytics tools.

  • Third‑parties: From payment processors or public/supplementary sources.

4. Purpose of Processing

We process your data to:

  • Complete donation transactions and issue receipts.

  • Send acknowledgments, updates, and communications.

  • Conduct internal analysis, record-keeping, compliance, and reporting.

  • Analyze and improve our website, services, and fundraising strategy.

  • Provide marketing, with your consent (including newsletters and campaign news).

  • Fulfill legal obligations (e.g., tax filings, audits).

  • Defend rights or comply with legal requirements.

5. Lawful Basis for Processing

Your data is processed under:

  • Contractual necessity for processing donations.

  • Legitimate interest for improving services and administration.

  • Legal obligations (e.g., compliance with tax laws).

  • Consent, when subscribing to marketing or disclosing special categories (e.g., PAN).

6. Sharing & Transfers

We share your information with:

  • Trusted third-party service providers, including payment processors and mailing platforms.

  • Regulatory bodies, if required by law.

  • Affiliates, only with your consent.
    We do not sell or trade your personal data.

International data transfers (e.g. to servers or service providers outside India) are protected by appropriate safeguards (e.g., standard contractual clauses).

7. Data Security

We implement strong security measures, including encrypted storage (AES-256), protected access controls, regular security audits, and secure website communication (HTTPS/SSL).

8. Data Retention

We retain your data only as long as necessary — for legal, tax or audit requirements (typically 7 years in India), unless consented otherwise. Anonymized, aggregated data may be retained indefinitely for research.

9. Your Rights

Depending on applicable law, you may have the right to:

  • Access or receive a copy of your personal data.

  • Correct inaccurate or incomplete data.

  • Delete or restrict processing of your data.

  • Withdraw consent.

  • Object to processing (e.g., for marketing).

  • Receive data portability, where applicable.

Send requests to info@fyncare.org. We respond within 30 days.

10. Cookies & Analytics

We use cookies and analytics tools (e.g. Google Analytics) to analyse website traffic and improve user experience. You may disable cookies via browser settings, but some site functionality may be affected.

11. Changes to this Policy

We may update this Policy. Material changes will be notified on our website or directly to donors. Please review it periodically; last updated: June 16, 2025.

12. Contact Us

For privacy questions or data requests, please contact:
Fyncare Social Foundation
Email: info@fyncare.org
Phone: +91‑9420 450 350
Address: Office No-1, Sai Dham society, Rukmini colony, Kehsavnagar, Mundwa, Pune 411036